Electriq AC Error Codes

Wall Mounted Inverter Multi Split Air Conditioner with Heat Pump. Model: eiQ-9K9KC18KWMINV

Electric air conditioners have an advanced self-diagnosis system allowing them to display the service information.

Protection and Fault Codes for Indoor Unit Board;

Error Code	Problem
AS	Drain Bucket Error: Drain bucket is removed or not positioned correctly. Make sure that the drain bucket is properly installed and the in right position.
ES	Drain Bucket Full: Empty the drain bucket. Please make sure float moves freely and is not stuck.
P2	Humidity Sensor Error: Unplug the unit and plug it back in.
EC	Humidity Sensor has an open circuit or humidity is less than 30%
E3	Humidity Sensor has short circuit or humidity is higher than 90%
Eb	Temperature is higher than 122°F or temperature sensor has a short circuit
30%RH	Temperature is lower than 32°F or temperature sensor has an open circuit
90%RH	Temperature Sensor Error: Unplug the unit and plug it back in.
Lo	Unit Malfunction: Please make sure whether the environment temperature is between 41°F (5°C), and 96°F (35°C).
Hi	Unit Malfunction: Unplug the unit and plug it back in.

Electric Ac Error Codes

Trouble: The unit does not work

Reason:

1. No power supply
2. Water-full indicator illuminated
3. Timer function is active
4. Room temperature too low or too high

Solution:

1. Power-on and turn on the unit
2. Drain the internal water tank
3. Cancel Timer function
4. Use only in ambient temperatures between 7-35℃

Trouble: The unit does not seem to perform

Reason:

1. In direct sunlight
2. Windows or doors open. Large amount of people or a heat source in the room
3. Filter is very dirty
4. Air inlet or air outlet is blocked
5. Room temperature is lower than setting temperature

Solution:

1. Draw the curtains, UV affects RC
2. Close windows and turn on another air conditioner
3. Clean or change the air filter
4. Clear out debris
5. Change the setting temperature

Trouble: The unit loud

Reason: The unit is not put on flat surface

Solution: Put the unit on flat and hard surface

Trouble: Compressor does not work

Reason: Overheating protection is active

Solution:

1. Check venting.
2. Restart the unit after 5 minutes when compressor has cooled

Trouble: Remote control doesn’t work

Reason:

1. Operating distance is too far.
2. Control panel has not received the signal from remote control.
3. The batteries are flat

Solution:

1. Move remote control closer to the unit and make sure it aims at the air-outlet grille
2. Replace the batteries